FOOD DELIVERY FAQ

How it works?

  • exotic food

    STEP 1- Place your order

    Select from our variety of seasonal & exotic fresh fruits and vegetables. Read season availability at the bottom of each fresh food description to make sure the fruits/veg is in season to avoid refund.

  • London food delivery

    STEP 2- Your delivery details

    Specify if our delivery is for London or for elsewhere in England.

    Make sure to give the correct email and phone number to contact you directly if needed regarding your order.

  • food delivery

    STEP 3- Receive your order

    Orders are processed every Monday and delivery are sent out every Tuesday and Wednesday.

    No delivery on weekends and Bank Holidays

  • healthy recipes

    STEP 4- Enjoy your food!

    Receive via email the nutritional informations of your order; Discover recipes, cooking tips and benefits of quality food for your body!

Luxury food delivery fresh exotic food fruits london

As healthy as you wish

We are making variety and rare-to-find produces accessible to everyone in London and UK via our delivery service! Eating a good amount of vegetables every day is essential to the body;  They are nutritious and some of the richest foods in fibre, vitamins and minerals.  Each one is uniquely composed and  brings  different nutrients to the body.

The combinaison of unprocessed natural produces for a complete nutrition, highly contribute to healthy immune system while enforcing protection against various diseases ( diabetes, obesity, heart disease and even certain types of skin problems). Most studies suggest that the more vegetables you eat in alignement to your dietary needs, the better it is for your diet, wellbeing and health.

Learn more via our Nutrition guide - Useful for everyone yet, specifically thought for vegan diet!

FAQs

  • We currently only deliver to London postcodes. Join our newsletters to be the first to know as soon as we cover all UK and US.

  • All orders are now processed on Monday and sent out on Tuesday for same day delivery to London postcodes and next-day delivery in other parts of Engand.

    You will receive Tracking number or Estimated Arrival Time for your delivery orders on Tuesday or Wednesday, depending on the delivery address.

    For all delivery, you will receive an update email announcing when your order is on the way and if any refund is being processed due to fresh food out of season.

  • If you need to update your delivery, you can do so from your account with us and contact us via email to inform us of any changes : info@koldenkitchen.com

  • If one or several fresh produces ordered are currently out-of season, the value of those produces will be refunded when we process your order.

    You will be contacted via email and the refund should appear on your bank statement within 3 to 5 business days.

  • Responsible sourcing is always important, we pay extra attention to it as we are offering quite unique exotic alternatives.

    We aim to get as close to the source of our supply as possible, to ensure freshness while minimising extra food miles, warehousing and food waste in the supply chain.

    Our ingredients are freshly sourced for you from trusted British farmers, partners and specialised producers .

  • In an effort to reduce paper waste, receive your nutrition guide via email: cooking tips, recipes and nutritional benefits according.to your fresh order.

    Keep an eye on your mailbox, you’ll be notified by KoldenTeam regarding ‘Your KoldenFruit Order nutrition guide’.

  • Please detail these in the dietary requirements box just before placing your order.

  • Please email info@koldenkitchen.com for any further information or for providing feedbacks.

Orders delivery every

Tuesday & Wednesday